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Documentation Index

Fetch the complete documentation index at: https://support.snowie.ai/llms.txt

Use this file to discover all available pages before exploring further.

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Overview

The Credits ecosystem fuels your AI workforce. Every minute of conversation consumes credits from your balance. To manage this, select Credits from the profile dropdown menu.

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Purchase Credits

Select a one-time top-up package that fits your immediate needs.
Credit Plans
  • Starter: Ideal for initial testing and low volume.
  • Professional: The standard choice for growing businesses.
  • Enterprise: High-volume packages for power users.
Click Pay with Stripe to complete the purchase securely.

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Auto-Recharge

Ensure your agents never go offline by automating your balance top-ups.
1

Enable Feature

Locate the Auto-Recharge toggle switch at the top of the settings card.Auto Recharge OffSwitch it to On to reveal the configuration options.
2

Configure Triggers

Define your safety net rules:Auto Recharge On
  • Threshold: The “Low Balance” warning level (e.g., Recharge when credits fall below 100).
  • Top-Up Amount: The specific volume to purchase automatically (e.g., Buy 1000 credits).
3

Save

Click Save Settings to activate the automation.

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Transaction History

A detailed log of every credit interaction on your account.
Transaction History

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Data Columns

  • Date & Time: Exact timestamp of the purchase.
  • Amount: Total cost in USD.
  • Credits: The net volume added to your balance.
  • Type: The trigger source (e.g., Plan_Purchase or Add_knowledge_base).
Scope Notice: This history reflects transactions for your Personal Workspace only. Transactions related to your Agency Dashboard clients are tracked separately in the Agency Billing section.