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Overview

The Agency tab is your command center. Here you configure the “look and feel” of the platform so your clients interact with your brand, not ours.
Agency Dashboard Overview

White-Label Configuration

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Domain Configuration

Host the platform on your own URL (e.g., app.myagency.com) so clients never see “Snowie.ai”.
1

Enter Domain

Type your desired subdomain (e.g., YourDomain.com) in the input field.
  • Click Update Domain to generate your specific DNS requirements.
2

Configure DNS

You will be provided with a Required DNS Record (usually an A record).
  1. Log in to your DNS provider (e.g., GoDaddy, Cloudflare).
  2. Add the record exactly as shown in the dashboard.
3

Verify Connection

Click the Verify button to confirm the DNS configuration.
  • Note: Propagation can take anywhere from a few minutes to 24 hours depending on your provider.

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Company Branding

Customize the visual identity of the dashboard.
  • Display Name: The name of your agency (e.g., “Apex Solutions”).
  • Company Logo: Upload your main logo (SVG or PNG recommended).
  • Favicon: Upload the small icon that appears in the browser tab.

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Email Customization

Control the branding of the “Welcome Email” sent to new clients.
Email Template Editor

Email Template Editor

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Mandatory Variables

To ensure clients receive their credentials, you must include these variables in your template logic:
Delivery Failure: If these specific variables are missing from your template, the system will not send the welcome email, and your client will not receive their credentials.