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Video Guide: Setting up Integrations

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Overview

Connect your HighLevel (GoHighLevel) account to Snowie.ai to automatically sync contacts and enable seamless calendar bookings for your AI agents.
Integrations Dashboard

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Step-by-Step Connection Guide

Follow these steps exactly to link your LeadConnector account.
1

Access Integrations

Navigate to the Integrations tab from the top navigation bar in your Snowie dashboard.
2

Initiate Connection

Locate the LeadConnector Integration card and click the green Connect with LeadConnector button.
3

Install Confirmation

A new window will open showing the Install Confirmation screen.
  • Action: Click the blue Next button at the bottom right to proceed.
4

Select Your Account (Agency First)

After confirming the installation, you will be redirected to the Select an Account page.
Crucial Rule: You must select your Agency Account first and foremost.
  • Selection: Locate your Agency name in the list to begin the handshake.
  • Redirect Loop Warning: If you select a sub-account instead of the Agency account at this stage, you will see a red alert: “Select a Sub Agency. Redirecting in 1 seconds…” and be pushed back to this selection screen.
5

Finalize: Sub-Agency Connection

Once the Agency account is successfully selected, the system will redirect you back to app.snowie.ai.
  • Automatic Prompt: You will be immediately prompted to complete the Sub-Agency Account Connection.
  • Final Redirection: The system will automatically send you back to the Select Your Account page one last time.
  • Choosing the Sub-Account: Now, you can finally select the specific Sub-Account you wish to manage within your Snowie workspace.
Kindly Note: You cannot connect a sub-account directly to Snowie.ai without first authorizing your Agency account. Attempting to skip the Agency selection will result in an automatic redirection loop to protect the integration handshake.

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Troubleshooting

  • Stuck in Redirection: If you are repeatedly prompted to select an account, ensure your first selection was the Agency level account.
  • Sub-Account Missing: Ensure you have the necessary permissions within the GHL Agency settings for the sub-accounts you want to link.